What First-World Problem Can WhatsApp Fix Today
As designers, we pride ourselves with creating products that change the world. We have the skills, the attitude, and sometimes the support from up above. Of course we try to aim for the skies.
Sometimes, though, it's also important to take a step back and think about the details - the ones that don't change the world. This is why the best product designers are detail-oriented, and don't send anything through to the development team without turning every inch on both sides.
I use WhatsApp all the time. I love it. And recently they've added GIF into the app. I know, I'm a heavy user and I'm not afraid to talk about it loudly.
I found out that GIFs are now integrated into the app by reading the release notes in the App Store. They are impossible to find in the app. I've been asked by so many people how come I have so many GIFs on my phone, always ready for each situation. Well, I don't. WhatsApp does. There are so many people in my peer group who found out from me.
Now I know WhatsApp's designers probably have a reason for hiding the GIFs button where it is, I am just wondering what the reason is. And why not bring GIFs forward, under the "Add" panel brought up by the plus icon? That's where you add photos, documents, location, contacts; why not GIFs too?
Twitter, among other products, puts GIFs at the forefront of the product. You can't miss them. This surely gets more people to use them, which makes me think: is it because WhatsApp doesn't want users to find them, for whatever reasons?
Anyway, just my thoughts on a first world problem that frustrates the hell out of me. Fix it, WhatsApp!